Tazalyk

About the company

The municipal enterprise provides municipal services for sanitary cleaning of the city territory, maintenance of city roads.

As a company, Keysoft undertook the task of developing a comprehensive CRM system and a mobile application for the city's garbage collection tracking system. Our objectives were to enhance the efficiency of waste management services and ensure transparency and accountability in the process.

Key Actions and Tasks:

CRM System Development:
- Designed and implemented a robust CRM system to manage and monitor waste collection schedules, driver routes, and performance metrics.
- Integrated real-time tracking capabilities to provide up-to-date information on garbage truck movements and site visits.
- Developed detailed reporting features to analyze data and improve resource allocation and operational efficiency.

Mobile Application Development:
- Created a user-friendly mobile application for garbage truck drivers to mark cleared waste sites and report issues in real time.
- Implemented GPS tracking within the app to ensure accurate location recording and route optimization.
- Included notification and reminder functionalities to keep drivers informed about their tasks and schedules.

Our team worked diligently to deliver a seamless and effective solution that significantly improves the quality of waste management services, fosters better resource management, and promotes a cleaner and healthier urban environment.

Platform

CRM development, Mobile application

Customer's location

Kyrgystan

Industry

Municipal services for sanitary cleaning of the city territory, maintenance of city roads.

Team Size

6 specialists

Services

Mobile development, software integration

Technologies

Vue 3, Typescript, Quasar framework, Flutter, Nest JS, PosgreSQL, Docker

Decision

We are thrilled to share the success of our collaboration with IT company Keysoft in developing an innovative garbage collection tracking system for the city. This system optimizes public services’ operations and significantly increases the efficiency of waste disposal. By allowing real-time tracking of garbage truck movements and recording visited waste sites, drivers can mark each cleared area in the application. This ensures transparency throughout the process and timely task completion. This cutting-edge solution not only improves service quality but also enhances resource management, fostering a cleaner and healthier environment for residents.

Problems

Before implementing our solution, the city’s waste management services faced several significant challenges:

1. Lack of Real-Time Tracking:
— Garbage truck movements were not monitored in real time, leading to inefficiencies and delays in waste collection.

2. Inefficient Route Management:
— Without optimized routes, drivers often took longer paths, wasting fuel and time and reducing overall efficiency.

3. Inconsistent Record Keeping:
— The absence of a standardized system for recording visited waste sites resulted in inconsistent and unreliable data.

4. Limited Transparency and Accountability:
— There was a lack of transparency in the waste collection process, making it difficult to ensure accountability among drivers and other personnel.

5. Inadequate Communication:
— Communication between drivers and management was inefficient, leading to delays in addressing issues and coordinating tasks.

6. Resource Management Challenges:
— Ineffective resource allocation and management led to underutilization of assets and increased operational costs.

These issues collectively hindered the city’s ability to provide efficient and timely waste management services, impacting the overall cleanliness and environmental health of the urban area.

Result

After implementing our solution, the city’s waste management services experienced significant improvements:

1. Real-Time Tracking:
— The new system allows for real-time monitoring of garbage truck movements, ensuring that waste collection is efficient and timely.

2. Optimized Route Management:
— With the integration of route optimization features, drivers now follow the most efficient paths, saving fuel and time while increasing overall productivity.

3. Consistent Record Keeping:
— The standardized system for recording visited waste sites has resulted in consistent and reliable data, enabling better decision-making.

4. Enhanced Transparency and Accountability:
— The process has become fully transparent, with drivers marking each cleared area in the mobile application, ensuring accountability and improving trust in the system.

5. Improved Communication:
— The mobile application facilitates better communication between drivers and management, allowing for quick issue resolution and effective task coordination.

6. Efficient Resource Management:
— The system’s reporting features provide insights into resource utilization, leading to more effective allocation and reduced operational costs.

Overall, our solution has significantly enhanced the quality of waste management services, promoting a cleaner and healthier environment for the city’s residents.